Terms and Conditions

These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms.

Effective Date: August 6, 2025

Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.

If you do not agree with any part of these terms, please do not use our services.

Description of Services

thalorienvox provides financial planning consultation services, including analytical reviews, personal consultations, and guidance on financial matters. Our services are advisory in nature and do not constitute specific financial advice or recommendations for particular investments.

Services are available to residents of Australia and are subject to availability and scheduling.

User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information during consultations
  • Use services only for lawful purposes and in accordance with these terms
  • Respect intellectual property rights and confidentiality agreements
  • Pay all fees and charges in accordance with our pricing terms
  • Notify us promptly of any changes to your contact information

Prohibited Uses

You may not use our services for any of the following purposes:

  • Any unlawful activity or violation of applicable laws
  • Harassment, abuse, or harm to our staff or other clients
  • Sharing or distributing proprietary information without permission
  • Attempting to circumvent security measures or access controls
  • Using services to compete with or replicate our business model

Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of thalorienvox and is protected by Australian and international copyright laws.

We grant you a limited, non-exclusive license to access and use our website for personal, non-commercial purposes in accordance with these terms.

By sharing information during consultations, you grant us a license to use that information solely for providing services to you.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

Please review our Privacy Policy for detailed information about our data practices Privacy Policy

Payment Terms

Payment terms for our services are as follows:

  • Subscription fees are charged monthly in advance via automatic billing
  • All fees are quoted in Australian dollars and include applicable GST
  • Refunds are not available for subscription services already provided

Disclaimers and Limitations

Our services are provided on an "as is" basis. We make no warranties or guarantees about specific outcomes or results from our consultation services.

We disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

Please refer to our comprehensive Disclaimer for additional important information Disclaimer

Limitation of Liability

To the fullest extent permitted by law, our liability for any claims arising from your use of our services is limited to the amount you paid for services in the 12 months preceding the claim.

In no event shall our total liability exceed $1,000 AUD regardless of the theory of liability.

Indemnification

You agree to indemnify and hold us harmless from any claims arising from your use of our services or violation of these terms.

Dispute Resolution

Arbitration

Any disputes arising under these terms shall first be addressed through good faith negotiations. If unresolved, disputes may be subject to binding arbitration under Australian commercial arbitration rules.

Online Dispute Resolution

For European Union residents, we participate in online dispute resolution platforms as required by applicable regulations.

EU consumers may access the European Commission's online dispute resolution platform: EC Online Dispute Resolution Platform

Notice Requirements

Before initiating formal dispute proceedings, you must provide written notice describing the nature of the dispute and desired resolution.

Termination

Either party may terminate the service relationship at any time with 30 days written notice. We reserve the right to terminate immediately for breach of these terms.

Upon termination, your access to services will cease, but confidentiality obligations and limitation of liability provisions will survive.

Governing Law and Jurisdiction

These terms are governed by and construed in accordance with the laws of Australia, without regard to conflict of law principles.

These terms are governed by the laws of Australia. Any legal proceedings shall be conducted in the courts of Australia with competent jurisdiction.

Changes to Terms

We may modify these terms at any time by posting updated terms on our website. Material changes will be communicated via email or website notice.

Your continued use of our services after changes become effective constitutes acceptance of the modified terms.

Entire Agreement

These terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and thalorienvox regarding the use of our services.

Contact Information

For questions about these Terms and Conditions, contact us at contact@thalorienvox.com or +61 99-061-163

Email: contact@thalorienvox.com

Phone: +61 99-061-163

Address: 123 Collins Street, Melbourne VIC 3000